Technical Support for Families

The Pasco School District HelpDesk is available to students and families, even from home. If you are having troubles with your district issued device or software, feel free to contact our Technical Support Team at 509-543-6710. The HelpDesk is staffed 7:30am-5:00pm on school days.

*Technical support is only offered for district issued devices, the district does not support personal devices*

Household Internet Connectivity Options

Affordable Connectivity Program (New in 2022)

The Affordable Connectivity Programs (ACP) offers eligible households high speed internet (100mbps) for $30 a month with no additional out of pocket expenses.

There are 3 ways families can qualify:

• Income of 200% or less than the Federal poverty guidelines
• Program participation (such as Free Reduced Lunch Program eligible, or SNAP, etc.), or
• Meets the eligibility criteria for a participating broadband provider’s existing low-income internet program

Learn more here https://www.fcc.gov/acp. Ask your Internet Services Provider if they participate in the ACP program.

Federal Lifeline Program

Low Income families qualify for the Lifeline government assistance program, which provides monthly support for discounted internet service. Typical discount amount is $10 but may vary.

Apply online here: https://nationalverifier.servicenowservices.com/lifeline

Support: 800-234-9473 or lifelinesupport@usac.org